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Case Studies

Filling the Hispanic Leadership Gap

Frank Lloyd 1/26/12

The National Hispanic Corporate Council created a program to help emerging corporate Hispanic leaders understand the power of cultural differences in development, leadership and driving their organizations’ effectiveness.

Global Standards Boost Diversity at Alaska Air

V. Robert Hayles, Julie O'Mara and Alan Richter 11/13/11

Using a global diversity and inclusion benchmarking tool, Alaska Air Group created a diversity strategy, measured progress and fostered inclusion for bottom-line success.

Creating a Harmonious Culture

Libby Wagner 9/11/11

To ensure an organization's culture doesn't become its downfall, leaders should celebrate diversity and work to bridge the cultural gaps that can occur post-merger or acquisition.

Abercrombie & Fitch: From Sued to Selling

Ericka Jones, Shawn Knapp and Toya Spencer 7/10/11

Following a multimillion-dollar discrimination lawsuit, Abercrombie & Fitch overhauled hiring practices, partnered with the minority community and built cultural dexterity into its workforce.

The Language of Diversity

Gayle Tang, Oscar Lanza and FÃ¡tima M. RodrÃguez 5/15/11

Kaiser Permanente's Qualified Bilingual Staff model caters to its multilingual, multicultural patients.

Bridging the Cultural Gap

Malgorzata G. Booth 3/13/11

The Caravel Institute helps human service professionals develop cultural competence.

Alumni Bring Change at Yale

Kevin Nelson 1/16/11

Committee at Yale School of Public Health pursues D&I goals that help students and faculty.

Caring for the Melting Pot

Peter Fragale 11/14/10

The Beth Abraham Family of Health Services embraced diversity as a core value.

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